The weather is going to be extremely hot this week and our delivery service is NOT a refrigerated service.
Our food leaves us deep frozen and we are adding extra insulation in an attempt to ensure the food reaches you in the best possible condition during these extreme temperatures.
The food may well start defrosting – please CONTACT US VIA EMAIL TO POSTPONE YOUR ORDER if you are not prepared to refreeze the meat – which is totally acceptable and ok to do – this is common practise in the raw feeding community.
We will not refund any orders on this basis. If you are not going to be in to accept the delivery, please bare this in mind and make alternative arrangements so the food isn’t sat in the full sun all day.
Originally written 4 September 2023